At Bellaroca, we value your privacy and treat your personal information with the utmost care. This policy explains how we collect, use, and protect your data when you shop with us online.
Who we are
Our website address is https://bellaroca.co.uk. We operate as an online store, selling products directly to our customers Worldwide.
Information We Collect
When you place an order, create an account, or contact us, we collect the personal information needed to process your purchase and provide customer service. This may include your name, email address, billing and delivery addresses, phone number, and payment details.
We do not collect unnecessary information, and we never sell or rent your personal data to third parties
How We Use Your Information
We use your information solely to:
- Process and deliver your orders.
- Communicate with you about your purchase, delivery, or returns.
- Respond to your enquiries.
- Send relevant updates or offers, only if you have opted in to receive them.
- Comply with legal and tax obligations.
Payments and Security
Payments are processed securely through trusted third-party payment providers. Your full payment card details are never stored on our servers. We use secure encryption and follow industry best practices to protect your information.
Cookies
Our website uses cookies to ensure you have the best shopping experience. These small files help remember what’s in your cart, save your preferences, and improve website performance. You can disable cookies in your browser settings, though this may affect certain features of the site.
How Long We Keep Your Data
We keep your personal information for as long as necessary to fulfil your order, provide customer support, and meet legal requirements.
Your Rights
Under UK and EU data protection laws, you have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate information.
- Request that we delete your personal data, where legally possible.
- Withdraw consent for marketing communications at any time.
If you wish to exercise any of these rights, please contact us at info@bellaroca.co.uk.
Third-Party Services
Some services we use—such as payment processors and delivery companies—will receive only the information necessary to perform their role in completing your order. They are required to keep your information safe and secure.
Contact Us
If you have any questions or concerns about your personal data, please contact us at:
Email: info@bellaroca.co.uk
Address: 124 City Road, EC1V 2NX – London, United Kingdom
We are committed to handling your information responsibly and transparently, so you can shop with confidence.